Support Mate
Turn Every Review Into a Growth Opportunity
Manage app reviews from App Store and Google Play with AI-powered response suggestions. Never miss a customer review with centralized monitoring, sentiment analysis, and automated replies that maintain your brand voice.
Support Mate Review Dashboard
Reviews Falling Through the Cracks
Scattered reviews across App Store and Google Play
Slow response times hurting customer satisfaction
Inconsistent brand voice across responses
Missing insights from customer feedback
AI-Powered Review Management
Centralized dashboard for all app reviews
AI response suggestions in seconds, not hours
Response templates for consistent brand voice
Sentiment analysis to identify trends
5x Faster
Response time with AI-powered suggestions
Powerful Features
Everything you need to manage app reviews professionally
AI Response Suggestions
Get intelligent, context-aware response suggestions powered by advanced AI. Our system analyzes review sentiment, topic, and your brand voice to generate professional replies in seconds.
Support Mate AI Response Engine
Multi-Platform Support
Manage reviews from both App Store and Google Play in one unified dashboard. Never switch between platforms again with seamless integration for iOS and Android apps.
Support Mate Multi-Platform
Sentiment Analysis
Automatically detect positive, negative, and neutral reviews. Identify trending issues and prioritize critical feedback with intelligent sentiment scoring and categorization.
Support Mate Sentiment Analysis
Centralized Dashboard
View all reviews from multiple apps and platforms in one place. Filter by app, rating, platform, or sentiment. Monitor review velocity and track response rates effortlessly.
Support Mate Centralized Dashboard
Response Templates
Create custom response templates for common feedback scenarios. Maintain consistent brand voice across all replies while personalizing each response for maximum customer satisfaction.
Support Mate Response Templates
Review Analytics
Track review trends, identify recurring issues, and measure customer satisfaction over time. Get actionable insights to improve your app and inform product roadmap decisions.
Support Mate Review Analytics
How It Works
Start managing reviews professionally in four simple steps
Connect Your Apps
Link your App Store Connect and Google Play Console accounts securely. Support Mate automatically syncs all reviews from your connected apps, bringing everything into one centralized dashboard.
- Secure OAuth integration
- Automatic review syncing
- Multi-app support
Support Mate Connect Apps
Support Mate Monitor Reviews
Monitor Reviews
View all incoming reviews in real-time with intelligent filtering and sorting. Sentiment analysis automatically categorizes reviews as positive, negative, or neutral, helping you prioritize critical feedback.
- Real-time notifications
- Sentiment-based filtering
- Priority flagging
Generate AI Responses
Click any review to get AI-powered response suggestions instantly. Our AI understands context, sentiment, and your brand voice to craft professional, personalized replies. Edit as needed or use templates for common scenarios.
- Context-aware AI
- Customizable templates
- One-click editing
Support Mate AI Responses
Support Mate Track Insights
Track Insights
Analyze review trends, measure customer satisfaction, and identify recurring issues over time. Use actionable insights to improve your app, inform product decisions, and boost your ratings.
- Trend analysis
- Issue identification
- Rating improvement metrics
Benefits That Matter
Real outcomes that drive customer satisfaction and app growth
Response Speed
Reply to reviews in minutes instead of hours with AI-powered suggestions
Customer Satisfaction
Increase satisfaction with prompt, professional responses to every review
Brand Consistency
Maintain your brand voice across all responses with templates and AI
Review Monitoring
Never miss a review with automated monitoring and instant notifications
2+
Platforms Supported
App Store + Google Play
Real-Time
Review Sync
Instant notifications
Unlimited
AI Responses
On all plans
Ready to Transform Your Customer Support?
Join hundreds of app developers who never miss a review. Start managing customer feedback professionally with AI-powered responses and centralized monitoring.